Terms and Conditions

Welcome to www.aoac.in (hereinafter referred to as the "Website"), owned and operated by Allahabad Organic Agricultural Company Private Limited, a company incorporated under the provisions of the Companies Act, 2013, having its Registered Office at:

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions ("Terms"). These Terms govern your use of the Website and the purchase of any products offered for sale by Allahabad Organic Agricultural Company Private Limited.

If you do not agree with any part of these Terms, you must refrain from using this Website.

2. ELIGIBILITY

By using this Website, you represent and warrant that:

• You are at least 18 years of age.
• You are legally capable of entering into binding contracts under applicable Indian laws.
• All information provided by you during registration or purchase is accurate and complete.

3. NATURE OF BUSINESS

Allahabad Organic Agricultural Company Private Limited is engaged in the business of selling packaged food products through its Website across India. All products sold are packaged consumable goods intended for personal use.

4. PRODUCT INFORMATION

We strive to ensure that all product descriptions, images, and pricing details are accurate and up to date. However:

• Minor variations may occur due to packaging updates or manufacturer changes.
• Taste, aroma, and quality perception may vary from person to person.
• We do not guarantee that product descriptions or other content on the Website are error-free.

We reserve the right to modify product details, pricing, or availability without prior notice.

5. ORDER ACCEPTANCE

All orders placed through the Website shall be deemed as an offer by you to purchase products. We reserve the right to:

• Accept or reject any order at our sole discretion.
• Limit quantities purchased per person or per order.
• Cancel orders in case of pricing errors, stock unavailability, or suspected fraudulent activity.

Order confirmation does not guarantee acceptance of the order.

6. PAYMENT TERMS

We accept the following payment methods:

• UPI
• Debit Card
• Credit Card
• Net Banking
• Bank Transfer

All payments must be completed before dispatch of the order. We are not responsible for any payment failures or delays caused by third-party payment gateways or banking institutions.

7. SHIPPING AND DELIVERY

We ship products across India. The typical delivery timeline is between 3 to 7 business days from the date of order confirmation.

Delivery timelines are estimates and may vary due to:

• Courier service delays
• Weather conditions
• Natural calamities
• Government restrictions
• Other unforeseen circumstances

We shall not be held liable for delays in delivery beyond our reasonable control.

8. ORDER CANCELLATION

Once an order has been placed on the Website, it cannot be cancelled under any circumstances.

9. RETURNS, REFUNDS AND REPLACEMENTS

10. INTELLECTUAL PROPERTY RIGHTS

All content on the Website including but not limited to:

• Logos
• Text
• Graphics
• Images
• Product descriptions
• Software

are the intellectual property of Allahabad Organic Agricultural Company Private Limited and are protected under applicable Indian intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. LIMITATION OF LIABILITY

Allahabad Organic Agricultural Company Private Limited shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Any adverse reaction caused due to consumption of products.
• Any misuse of products purchased from the Website.

Our total liability shall not exceed the amount paid by you for the purchased product.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Allahabad Organic Agricultural Company Private Limited from any claims, liabilities, damages, losses, or expenses arising from:

• Your breach of these Terms.
• Misuse of the Website or products.
• Violation of applicable laws.

13. FORCE MAJEURE

We shall not be held responsible for any failure or delay in performance due to events beyond our reasonable control including but not limited to:

• Natural disasters
• Government actions
• Lockdowns
• Pandemic situations
• Transportation disruptions

14. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of courts located in Prayagraj, Uttar Pradesh, India.

15. ARBITRATION

In the event of any dispute or claim arising out of or in connection with these Terms:

• The dispute shall first be attempted to be resolved amicably.
• Failing such resolution, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.
• The arbitration shall be conducted by a sole arbitrator appointed by Allahabad Organic Agricultural Company Private Limited.
• The seat and venue of arbitration shall be Prayagraj, Uttar Pradesh.
• The language of arbitration shall be English.

The arbitration award shall be final and binding upon both parties.

16. MODIFICATIONS

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after such changes shall constitute acceptance of the revised Terms.