Privacy Policy

This Privacy Policy describes how Allahabad Organic Agricultural Company Private Limited (hereinafter referred to as the "Company", "We", "Us", or "Our") collects, uses, stores, processes, and protects the personal information of users (hereinafter referred to as "You", "Your", or "User") who access or use our website www.aoac.in ("Website").

The Company is committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. COMPANY DETAILS

2. INFORMATION WE COLLECT

We may collect the following types of personal information from you when you access or use our Website:

3. PURPOSE OF COLLECTION

Your personal information may be used for the following purposes:

• Processing and fulfilling your orders
• Delivering purchased products
• Customer support and grievance redressal
• Improving our products and services
• Sending order confirmations and updates
• Compliance with legal and regulatory obligations
• Preventing fraudulent transactions
• Internal record keeping

4. SHARING OF INFORMATION

We do not sell, trade, or rent your personal information to third parties.

However, we may share your personal data with:

• Logistics and courier partners for delivery of products
• Payment gateway service providers for transaction processing
• Government authorities or regulatory bodies when required by law
• Service providers assisting in Website operation

Such disclosures shall be made only for legitimate business purposes or as mandated by applicable law.

5. DATA SECURITY

We implement reasonable security practices and procedures to safeguard your personal data from unauthorized access, misuse, alteration, or disclosure.

Despite our efforts, no data transmission over the internet can be guaranteed to be completely secure. Users are advised to take necessary precautions while sharing personal information online.

6. COOKIES

Our Website may use cookies to enhance user experience, track Website usage, and improve our services.

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of the Website.

7. DATA RETENTION

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8. USER RIGHTS

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent for data processing

You may exercise these rights by contacting us at hello@aoac.in.

9. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

Users are advised to review the privacy policies of third-party websites before sharing any personal information.

10. CHILDREN'S PRIVACY

Our Website is not intended for use by individuals below the age of 18 years. We do not knowingly collect personal information from minors.

11. POLICY UPDATES

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes shall be effective immediately upon posting on the Website. Continued use of the Website after such modifications shall constitute your acceptance of the updated Privacy Policy.

12. CONTACT INFORMATION

If you have any questions, concerns, or grievances regarding this Privacy Policy or the processing of your personal data, you may contact us at: